The deadline to request a return is 30 days from the delivery confirmation.
The cost of the return label is 1,99 €. Customers may choose to use their own shipping carrier if they prefer.
We offer two options:
- Gift Voucher: For 100% of the total amount, including the original shipping costs.
- Order Refund: A refund for the total price of the products. Original shipping costs are non-refundable.
*In both cases, the cost of the return label (1,99 €) will be deducted if the customer chooses to use it.