Terms of service


SECTION 1: IDENTIFICATION OF THE OWNER (LEGAL NOTICE)

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), we inform you that this website, Glory The Shop (hereinafter, the "Services"), is operated by:

Owner: Laura Rodríguez Portela
Tax ID (NIF): 39487404S
Registered Address: Rúa As Teixugueiras, 16, P1 7C, 36212 Vigo (Pontevedra), Spain
Contact Email: info@glorytheshop.com
Phone: +34 645 50 60 03

(Hereinafter, "Glory The Shop," "we," or "our").

Business Activity: Retail trade of fashion accessories and complementary items via internet.

 

SECTION 2: PURPOSE AND ACCEPTANCE OF TERMS

Welcome to Glory The Shop. These Terms of Service ("Terms") govern access to and use of our website www.glorytheshop.com and the online shopping services we offer.

By using our Services (including browsing the site or making a purchase), you (hereinafter, "the Customer" or "User") agree to comply with these Terms and our Privacy Policy. If you do not agree to all of the terms, you should not access the website or use any of the services.

We reserve the right to modify these Terms at any time. It is your responsibility to review them periodically. Continued use of the Services after the publication of changes constitutes your acceptance of such changes.

 

SECTION 3: ACCESS AND USER ACCOUNTS

By accepting these Terms, you declare that you are of legal age (18 years old in Spain) and possess the legal capacity to enter into contracts. If you allow a minor in your care to use the services, you will be solely responsible for their actions.

To make purchases, you may be asked for information such as your email, billing and shipping address, and payment method. You warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account and password and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.

 

SECTION 4: OUR PRODUCTS

We have made reasonable efforts to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device's screen will display colors exactly.

We reserve the right to limit the quantities of any products we offer. All product descriptions or prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Any product offer made on this website is subject to availability.

 

SECTION 5: ORDER PROCESS AND PRICING

5.1. Placing an Order: When you place an order on our website, you are making a binding purchase offer. We reserve the right to accept or reject your order at our discretion (for example, in case of product unavailability, price error, or suspected fraud).

5.2. Order Confirmation: The sales contract is concluded when you receive our order confirmation by email and we have processed the payment. This confirmation will include the order details, total price, and shipping information.

5.3. Prices: Product prices will be those in effect at the time the order is placed. All prices are shown in Euros (€) and include applicable Value Added Tax (VAT) in accordance with current legislation and the buyer's location.

5.4. Shipping Costs: Shipping costs will be calculated and displayed before completing the purchase. These costs vary depending on the destination and selected shipping method.

5.5. Payment Information: You warrant that the payment information provided is valid, correct, and complete, and that you are authorized to use the selected payment method. Payments are processed through certified secure payment gateways (Shopify Payments, PayPal, Stripe, or others). Glory The Shop does not store complete credit or debit card data.

5.6. Manifest Price Errors: If we detect that an order has been placed with a manifest price error (for example, a derisory or clearly incorrect price due to a technical or typographical error), we reserve the right to cancel such order. We will contact the Customer immediately to inform them of the cancellation and offer the option to place the order at the correct price or receive a full refund if they have already paid.

 

SECTION 6: SHIPPING POLICY

Shipments are governed by our Shipping Policy, which details delivery times, available shipping methods, and destinations.

Transfer of Risk: The risk of loss or damage to the product is transferred to the Customer at the moment when they, or a third party indicated by them (other than the carrier), acquires physical possession of the goods, in accordance with Article 66 of the Consolidated Text of the General Law for the Defense of Consumers and Users.

 

SECTION 7: RETURNS, WITHDRAWAL, AND WARRANTY

Our management of returns, exercise of the right of withdrawal, and application of the legal warranty are entirely governed by our Returns and Refund Policy.

This policy is an essential part of these Terms and includes all details regarding:

  • The legal right of withdrawal of 14 calendar days (in accordance with European consumer protection regulations).
  • Our extended commercial return policy (days 15-30).
  • Management of the 3-year legal warranty for defective or non-conforming products (Royal Legislative Decree 1/2007).
  • Exceptions to the right of withdrawal for hygiene and health reasons.

 

SECTION 8: INTELLECTUAL PROPERTY

All content of the Services (including, without limitation, trademarks, texts, images, graphics, logos, designs, photographs, videos, software, and source code) are the exclusive property of Glory The Shop (Laura Rodríguez Portela) or our licensors and are protected by Spanish and European intellectual and industrial property laws.

Reproduction, distribution, public communication, transformation, or any other use of this content without our prior written consent is strictly prohibited. Violation of this prohibition may result in legal action.

Users agree to use the content diligently, correctly, and lawfully, and in particular agree to refrain from removing, circumventing, or manipulating any technical protection devices.

 

SECTION 9: RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform. By using the Services, you acknowledge that any purchase you make is directly with Glory The Shop (Laura Rodríguez Portela), and that Shopify acts solely as a technology infrastructure provider.

Shopify is not a party to the sales contract and is not responsible for the products or services purchased, nor for any claims related thereto.

 

SECTION 10: PRIVACY POLICY AND COOKIES

The processing of your personal information is governed by our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

The use of tracking technologies (cookies, pixels, etc.) on our site is detailed in our Privacy Policy. Since the Services are hosted on Shopify, certain information may also be subject to Shopify's Privacy Policy.

Both documents are a fundamental part of these Terms.

 

SECTION 11: OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide you with access to third-party tools or links (external websites, applications, or services) over which we have no control whatsoever. You acknowledge and accept that access to and use of these tools or links is at your sole risk and responsibility.

We are not responsible for any harm, damage, loss, claim, or expense arising from the use of third-party products, services, resources, or websites. Any transaction you conduct with third parties is exclusively between you and that third party.

 

SECTION 12: PROHIBITED USES

You agree not to use the Services for illegal purposes or in a manner that violates any applicable Spanish or European regulations. The following are expressly prohibited:

  • (a) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  • (b) Sending or transmitting false, misleading, or fraudulent information.
  • (c) Uploading, transmitting, or disseminating viruses, malware, spyware, or any type of malicious code that may affect the functionality or operation of the Services.
  • (d) Collecting, storing, or tracking personal information of other Users without their consent.
  • (e) Interfering with the security functions of the Service, circumventing protection measures, or attempting to access restricted areas.
  • (f) Reverse engineering, decompiling, or disassembling any part of the Services.
  • (g) Using the Services for spam, phishing, or any unauthorized commercial activity.

We reserve the right to suspend or permanently cancel your access if you violate any of these prohibited uses, without prejudice to any legal action we may take.

 

SECTION 13: LIMITATION OF LIABILITY

Glory The Shop will not be liable for:

  • Indirect, incidental, special, or consequential damages (including loss of profits, data, or use) arising from the use or inability to use the Services.
  • Temporary service interruptions due to maintenance, updates, or force majeure events (third-party technical failures, natural disasters, strikes, etc.).
  • Content, products, or services of third parties accessible through external links.

In any case, our maximum aggregate liability will be limited to the amount you paid for the specific product or service that gave rise to the claim.

This limitation does not affect consumers' inalienable legal rights under Spanish and European regulations.

 

SECTION 14: APPLICABLE LAW AND DISPUTE RESOLUTION

These Terms of Service shall be governed by and construed in accordance with the laws of Spain.

For Consumers: If the User has consumer status (an individual acting for purposes outside their commercial or professional activity), in the event of a dispute, the Courts and Tribunals of the consumer's domicile in the European Union shall have jurisdiction, in accordance with Article 90 of the Consolidated Text of the General Law for the Defense of Consumers and Users.

Alternative Dispute Resolution (ADR): In accordance with Regulation (EU) No. 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform for consumer disputes arising from online purchases. You can access it at: https://ec.europa.eu/consumers/odr/

You may also file a complaint with the Consumer Arbitration Boards or contact consumer associations in your area.

 

SECTION 15: MODIFICATIONS TO THE TERMS

We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website. The "Last updated" date at the top of this page indicates when they were last modified.

It is your responsibility to review these Terms periodically. Continued use of the Services after the publication of changes constitutes your acceptance of such changes.

If the changes are substantial, we will make reasonable efforts to notify you (for example, through a prominent notice on the website or by email).

 

SECTION 16: SEVERABILITY

If any provision of these Terms is deemed illegal, void, or unenforceable for any reason, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

 

SECTION 17: CONTACT INFORMATION

Any questions, comments, or claims about these Terms should be directed to:

Glory The Shop
Owner: Laura Rodríguez Portela
Email: info@glorytheshop.com
Phone: +34 645 50 60 03
Postal Address: Rúa As Teixugueiras, 16, P1 7C, 36212 Vigo (Pontevedra), Spain