Contact information


At Glory The Shop, we're here to help. If you have questions about a product, your order, or any other inquiry, please don't hesitate to contact us through the following channels:

 

You can contact us via chat, through our social media, by sending an email to info@glorytheshop.com, or through the contact form.

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CONTACT INFORMATION

Trade Name: Glory The Shop
Owner and Responsible Party: Laura Rodríguez Portela
Tax ID (NIF): 39487404S

Physical Address:
Rúa As Teixugueiras, 16, P1 7C
36212 Vigo (Pontevedra)
Spain

Email: info@glorytheshop.com
Phone: +34 645 50 60 03

 

SOCIAL MEDIA

You can also follow us and contact us through our social media channels:

 

NEED IMMEDIATE HELP?

Before contacting us, we recommend checking our Frequently Asked Questions (FAQ) section, where you'll find quick answers to the most common questions.

 

RESPONSE TIME

We strive to respond to all inquiries within a maximum of 24-48 business hours. During high-demand periods (sales, Black Friday, Christmas), response times may be slightly longer. We appreciate your patience.

 

CONTACT FORM

If you prefer to use our online contact form, you can access it here. You will receive a copy of your inquiry in your email, and we will respond as soon as possible.

 

COMPLAINTS AND DISPUTE RESOLUTION

If you are not satisfied with our response or wish to file a formal complaint, you can exercise your rights by contacting us at info@glorytheshop.com.

Additionally, as a European Union consumer, you have the right to use the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr/

You can also file a complaint with your local Consumer Arbitration Boards or contact consumer associations in your area.

 

DATA PROTECTION

All information you provide through our contact channels will be processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).